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Admins only Triage is the intake desk
What arrives here has not been read yet, priced, or turned into work. Deciding what it becomes is an admin's job. You will see these files the moment one of them becomes an order. ← Back to My Orders
Triage Fixture data · no API
What clients sent in, before anyone owns it. Take an item by claiming it; nothing here is ever assigned to you.
On the desk now
{{p.name}} {{p.n}}
Live {{clockLabel}}
Handed to you {{handedLine}}
{{pendingLabel}} Held back so the list does not move while you are aiming at a button.
{{r.stripTitle}} {{r.stripBody}}
{{r.kindLabel}} {{r.ageLabel}} {{r.ref}} Unknown sender {{r.priorTag}}
{{r.title}}
from {{r.who}} {{r.firm}}
{{r.srcLine}} {{r.msgMetaLine}} {{r.detail}} {{r.threadLine}} {{r.ask}} {{r.stampLine}} {{r.holdLine}}
{{r.claimantLine}} {{r.claimedAgo}}
{{r.claimantLine}} {{r.claimedAgo}}
{{r.outWho}} {{r.outOpened}} {{r.chaseLine}}
{{r.chaseTooSoonLine}}
Re-asking withdraws the question from {{r.outTo}} and tells them why.
The sending address stays on the record either way.
Most of this is work — it is just not work the AMS carries. Closes the item with no record here and no decline counted; anything said was said outside it.
You rang them instead. Say what was said — the thread is the record, and closing with nothing in it is the question being dropped.
{{r.doneTag}} {{r.doneLine}} {{r.noUndoLine}}
{{r.foot}}
{{emptyTitle}}
{{emptyBody}}
Prototype controls — not part of the design Every value on this page is a fixture and is marked data-fixture in the DOM. A live page rendering any of them has fallen back.